General issues

• 1. TFI Markets LTDWhat are the main services?

• TFI Markets LTDMainly provides online forex and CFDS trading services for individual clients, traders, fund managers and other financial institutions.

• 2. Is my deposit with your company safe？

• TFI Markets LTDKeep customer funds in a separate account with HSBC UK, and TFI Markets LTD The working capital is completely separated. Under the financial services compensation scheme, clients will be eligible for 100 per cent of their £50,000 funds

• 3. How to open a trading account?

• Please complete the account application form and send it to us by email with proof of identity and a certified copy of recent proof of addressinfo@TFI Markets LTD.com。You can also click here to contact our account manager to help you open your account.

Trading platform

• 1. Is your trading platform compatible with any electronic system or trading platform?

• You can trade on MarketsTrader through the API. For more information, please contact your account manager or our customer service department。

• 2. What are the advantages of your trading platform?

• Our award-winning MarketsTrader platform enables fast and stable execution of trades in any market situation. MarketsTrader has a complete set of risk management tools to help you manage your trading risk. In addition, the trading platform provides professional chart analysis tools, including 20 commonly used technical analysis indicators. Customers can choose to use the downloaded version, web version or mobile version of the transaction platform according to their needs.

• 3.Do you have a mobile trading app?

• There is. We offer mobile trading platform apps for iPad, iPhone and android. pleaseClick here toLearn more about our mobile trading platform application.

• 4. Does your trading platform have hedging functions?

• There is. You can create long positions and short positions for the same trading product at the same time.

• 5. Will your trading platform slip or requote？

• Don't. Our trading platform is not subject to slippage or re-quotation under normal market conditions.

• 6. Can I place an order on the chart?

• You can. You can directly click the right mouse button on the chart and select the type of order you want to trade.

• 7. Can your trading platform handle transactions with one click?

• Can your trading platform handle transactions with one click?

Partner program

• 1. Who canTFI Markets LTDBenefit from the partnership program?

• Any person or company with a network of potential customers can benefit from our partnership program. We offer tailored solutions for independent financial advisers (IFA), fund managers, money managers, new brokers, website owners and potential partners.

• 2. What kind of cooperation plan do you offer?

• We offer a wide range of cooperation options for our partners, including joint venture, broker, half white and full white partner. Please note that there will be different regulatory requirements in different regions.

• 3. Why am I associated with TFI Markets LTD Cooperation?

• Unlike other brokers, our core business model is to fully provide technical assistance to our broker and white label partners. Our experienced account managers will help you develop your business and expand your customer base. We also offer competitive rebates and commissions.

• 4.How do you help your partners?

• We will provide background system support for all partners, you can monitor all your customers' trading activities and commissions. We will also provide advisory services and financial assistance including regulatory matters, office decoration, technical support, website design, marketing programmes and sales support subject to the relevant terms and conditions.